Privacy Policy
Last Updated: May 11, 2025
1. Introduction
AshWeb services and website ("we", "our", or "us") are operated by DMCREW, a Korean sole proprietorship business. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI pattern analysis software.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our newsletter
- Request information or support
- Complete forms on our website
- Use our software services
This information may include your name, email address, phone number, and company name necessary to provide our services.
2.2 Usage and Analysis Data
When you use our AI pattern analysis software, we collect and process data related to your usage preferences, feature interactions, and settings. This data is essential for our AI systems to provide personalized data analysis and improve software functionality.
2.3 Automatic Data Collection
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Time and date of your visit
- Pages you view
- Time spent on those pages
3. How We Use Your Information
We use the collected information for various purposes, including:
- Providing and maintaining our software services
- Training and improving our AI pattern recognition algorithms
- Personalizing your experience
- Communicating with you about service-related matters
- Sending you marketing and promotional communications (with your consent)
- Analyzing usage patterns to improve our website and services
- Protecting our legal rights and preventing fraud
4. Data Security
We implement advanced security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure socket layer technology (SSL), firewalls, and regular security assessments.
However, no internet or electronic transmission is ever completely secure or error-free. We cannot guarantee the absolute security of your data.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Data Protection Rights
Depending on your location, you may have rights regarding your personal information, including:
- Right to access your personal data
- Right to correct inaccurate or incomplete data
- Right to request deletion of your data
- Right to restrict processing of your data
- Right to data portability
- Right to object to the processing of your data
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Third-Party Services
Our website and services may contain links to third-party websites or services that are not owned or controlled by AshWeb. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
DMCREW (AshWeb Services)
Email: admin@ashweb.io
For payment-related inquiries, please note that all transactions are processed through Paddle, our authorized payment processor. Paddle payment receipts will be sent to the email address you provide during the checkout process.